{"id":3633,"date":"2025-12-03T10:24:17","date_gmt":"2025-12-03T10:24:17","guid":{"rendered":"https:\/\/juanrex.com\/?page_id=3633"},"modified":"2026-03-17T09:09:17","modified_gmt":"2026-03-17T09:09:17","slug":"privacy-cookie-policy","status":"publish","type":"page","link":"https:\/\/juanrex.com\/es\/privacy-cookie-policy\/","title":{"rendered":"Privacy and Cookie Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3633\" class=\"elementor elementor-3633\" data-elementor-post-type=\"page\">\n\t\t\t\t<header class=\"elementor-element elementor-element-161e9a4 e-con-full e-flex e-con e-parent\" data-id=\"161e9a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d887931 e-flex e-con-boxed e-con e-child\" data-id=\"d887931\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f357d17 elementor-widget elementor-widget-heading\" data-id=\"5f357d17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy and Cookie Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1018053 elementor-widget elementor-widget-text-editor\" data-id=\"1018053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Last updated: 16 April 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t<div class=\"elementor-element elementor-element-5233dd4 e-flex e-con-boxed e-con e-parent\" data-id=\"5233dd4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d44494 elementor-widget elementor-widget-text-editor\" data-id=\"9d44494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>1. Data Controller<\/h2><p>This website (juanrex.com) operates under the public brand <b>Juan Rex<\/b>.<\/p><p>The data controller responsible for processing personal data collected through this website is:<\/p><p>Rex Elite FZCO<br \/>Dubai Digital Park<br \/>Dubai Silicon Oasis<br \/>Dubai<br \/>United Arab Emirates<\/p><p>For privacy-related enquiries, users may contact:<\/p><p><u><a href=\"mailto:i%6E%66o@j%75a%6Er%65x.c%6Fm\">info@juanrex.com<\/a><\/u><br \/>Subject line: Privacy Request<\/p><h2>2. Personal Data We Collect<\/h2><p>Depending on how users interact with the website or services, we may collect the following categories of data:<\/p><p>Identification and contact information<\/p><ul><li>name<\/li><li>email address<\/li><li>phone number (if voluntarily provided)<\/li><\/ul><p>Purchase and billing information<\/p><ul><li>product or service purchased<\/li><li>transaction value<\/li><li>payment status<\/li><li>billing details<\/li><\/ul><p>Account and access data<\/p><ul><li>login activity<\/li><li>user account information<\/li><li>service access records<\/li><\/ul><p>Communication data<\/p><ul><li>emails<\/li><li>support requests<\/li><li>messages within private communities or learning platforms<\/li><\/ul><p>Technical data<\/p><ul><li>approximate IP address<\/li><li>browser type<\/li><li>device information<\/li><li>usage data and analytics events<\/li><\/ul><p>Cookie and tracking data<\/p><ul><li>cookies<\/li><li>analytics identifiers<\/li><li>conversion tracking data<\/li><\/ul><p>We do not intentionally collect sensitive personal data. If a user voluntarily submits such information, they assume responsibility for that disclosure.<\/p><h2>3. Purposes of Data Processing<\/h2><p>Personal data may be processed for the following purposes:<\/p><p>Contract performance<\/p><ul><li>account creation<\/li><li>service delivery<\/li><li>customer support<\/li><li>invoicing and payment processing<\/li><\/ul><p>Legitimate interests<\/p><ul><li>fraud prevention<\/li><li>security monitoring<\/li><li>service improvement<\/li><li>internal analytics<\/li><\/ul><p>Consent<\/p><ul><li>marketing communications<\/li><li>optional analytics cookies<\/li><li>testimonials or promotional use where explicitly authorised.<\/li><\/ul><h2>4.\u00a0Service Providers and Data Processors<\/h2><p>We may use trusted third-party providers to deliver services and operate our systems.<\/p><p>These providers may include:<\/p><ul><li>GoHighLevel (CRM and email automation)<\/li><li>Stripe (payment processing)<\/li><li>Typeform (forms and surveys)<\/li><li>Skool or similar platforms (community and course delivery)<\/li><li>Google Analytics (website analytics)<\/li><li>Meta Pixel (advertising measurement)<\/li><li>Metricool (social media analytics)<\/li><li>Google Drive or cloud storage providers<\/li><\/ul><p>These providers process data only as necessary to deliver their services.<\/p><p>The list may change as technology providers evolve.<\/p><h2>5. International Data Transfers<\/h2><p>Some service providers may be located outside the country where users access the website.<\/p><p>Where such transfers occur, we rely on recognised safeguards including:<\/p><ul><li>Standard Contractual Clauses (SCCs)<\/li><li>Adequacy decisions where applicable<\/li><li>Contractual and technical protections implemented by service providers.<\/li><\/ul><h2>6. Data Retention<\/h2><p>We retain personal data only for as long as necessary for the purposes described in this policy.<\/p><p>Typical retention periods include:<\/p><p>Accounting and billing records<br \/>Up to 7 years for compliance and financial reporting obligations.<\/p><p>User account information<br \/>While the account remains active and for a reasonable period afterwards for security and legal protection.<\/p><p>Marketing data<br \/>Until the user withdraws consent or unsubscribes.<\/p><p>Support communications<br \/>For a reasonable period to manage disputes, refunds or chargeback claims.<\/p><h2>7. User Rights<\/h2><p>Users may have the right to request:<\/p><ul><li>access to their personal data<\/li><li>correction of inaccurate data<\/li><li>deletion of data where applicable<\/li><li>restriction of processing<\/li><li>objection to processing<\/li><li>data portability<\/li><\/ul><p>Requests may be submitted by email to:<\/p><p><u><a href=\"mailto:i%6E%66o@j%75a%6Er%65x.c%6Fm\">info@juanrex.com<\/a><\/u><br \/>Subject line: Privacy Request<\/p><p>We may request reasonable identity verification before fulfilling a request.<\/p><h2>8. Data Security<\/h2><p>We implement reasonable technical and organisational security measures including:<\/p><ul><li>access control<\/li><li>minimal privilege policies<\/li><li>encrypted systems where applicable<\/li><li>secure backups<\/li><li>monitoring for suspicious activity<\/li><\/ul><p>However, no internet transmission or electronic storage system can be guaranteed to be completely secure.<\/p><h2>9. Cookies and Tracking Technologies<\/h2><p>This website uses cookies and similar technologies including tracking pixels.<\/p><p>Cookies may be used for:<\/p><p>Necessary cookies<br \/>Required for the website to function correctly.<\/p><p>Analytics cookies<br \/>To measure website usage and improve performance.<\/p><p>Marketing cookies<br \/>To measure advertising effectiveness.<\/p><p>Functional cookies<br \/>To improve user experience.<\/p><h2>10. Cookie Consent<\/h2><p>Where required by applicable privacy regulations, non-essential cookies will only be activated after the user provides consent.<\/p><p>Users may manage cookie preferences through the cookie banner or browser settings.<\/p><p>The website will store a record of cookie consent status.<\/p><p>Users may modify their preferences at any time via the cookie settings link available in the website footer.<\/p><h2>11. California Privacy Notice (if applicable)<\/h2><p>If users are residents of California and applicable privacy laws such as CCPA or CPRA apply, they may have additional rights including:<\/p><ul><li>the right to know what data is collected<\/li><li>the right to request deletion<\/li><li>the right to correct information<\/li><li>the right to opt out of data sharing for advertising purposes<\/li><\/ul><p>Requests may be submitted to:<\/p><p><u><a href=\"mailto:i%6E%66o@j%75a%6Er%65x.c%6Fm\">info@juanrex.com<\/a><\/u><br \/>Subject line: California Privacy<\/p><h2>12. Changes to this Policy<\/h2><p>This Privacy and Cookie Policy may be updated from time to time due to legal, technical or operational changes.<\/p><p>The version published on the website with the latest update date will be the applicable version.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy and Cookie Policy Last updated: 16 April 2026 1. 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